Please note: All animals being treated must be under our care and attend regular check-ups every four months in order to continue receiving further repeat prescriptions.
If you are overdue for a check up, not registered with us or the item requested is not suitable or unavailable, we will contact you via telephone.
A majority of repeat prescription requests will take 48 hours to process, however due to new medication delivery dates some may take longer. Therefore, please allow 7 days for us to process your order.
Once your order has been prepared and checked by a veterinary surgeon, we will notify you via a text message that it is ready for collection.
In cases of genuine emergency prescriptions can be prepared at short notice if the items are available.
Thank you for your co-operation.